Privacy Policy

Last updated on Feb 16, 2025

Privacy Policy for TPEO Property Management Software

Effective Date: February 16, 2025

At TPEO, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our property management software. By using TPEO, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: This includes your name, email address, phone number, and other contact information you provide during account registration or in communication with us.
  • Property Information: Details about the properties you manage or rent, including addresses, lease terms, maintenance requests, and payment histories.
  • Usage Information: Information about how you use TPEO, including your IP address, browser type, device information, and usage patterns.
  • Payment Information: If you make payments through the software, we may collect billing details (credit card information is processed by a secure third-party provider).

2. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve the services and features offered by TPEO
  • Process payments and transactions
  • Communicate with you regarding updates, support, and notifications
  • Respond to your inquiries or support requests
  • Comply with legal obligations and resolve disputes

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating the software, processing payments, or performing other functions related to the service. These third-party providers are obligated to keep your data confidential and only use it for the purposes specified by us.

We may also disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience with TPEO, such as remembering your preferences and analyzing usage patterns. You can choose to disable cookies through your browser settings, but this may limit some functionality of the software.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your personal information, you may contact us at info@tpeo.com.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the information we hold about you
  • Correct or update inaccurate information
  • Request the deletion of your personal data
  • Object to the processing of your data

To exercise any of these rights, please contact us at info@tpeo.com.

8. Children's Privacy

TPEO is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@tpeo.com
  • Website: www.tpeo.com
  • Helpline: +97142226200

By using TPEO, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use the software.